In order to sign up for a customer portal account, your company admin needs to add you as a company user. You’ll receive an email from SES to finish setting up your account.
After your company admin has added you to the customer portal account as a company user, you’ll receive two emails from SES.
The first email’s subject - Thank you for registering at sesonline.com - Please verify your account by clicking the link contains the link to set up your account and password.
The second email’s subject - You’ve been linked to a company notifies you that your company admin has added you to your company as a member.
Go to the first email and click the verification link in the email.
Set your password.
Log in with your credentials.
Not a company user? See the customer portal setup guide for company admins.
It’s been more than five minutes, and I haven’t received the email with the verification link.
Check your spam and junk emails.
Add firstname.lastname@example.org to your contact book.
Verify that emails from sesonline.com aren’t being blocked or filtered out.
If you’re using Gmail, check your Promotions folder.
If you’re using Hotmail, verify that you haven’t exceeded your storage limit. If so, free up space by deleting emails.
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Reset your password manually.