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Sign Up as a Company User

UPDATED: 5/2/23
In order to sign up for a customer portal account, your company admin needs to add you as a company user. You’ll receive an email from SES to finish setting up your account.

  1. After your company admin has added you to the customer portal account as a company user, you’ll receive two emails from SES.

    1. The first email’s subject - Thank you for registering at - Please verify your account by clicking the link contains the link to set up your account and password.

    2. The second email’s subject - You’ve been linked to a company notifies you that your company admin has added you to your company as a member.

  2. Go to the first email and click the verification link in the email.

  3. Set your password.

  4. Log in with your credentials.

Not a company user? See the customer portal setup guide for company admins.

It’s been more than five minutes, and I haven’t received the email with the verification link.

  • Check your spam and junk emails.

  • Add to your contact book.

  • Verify that emails from aren’t being blocked or filtered out.

  • If you’re using Gmail, check your Promotions folder.

  • If you’re using Hotmail, verify that you haven’t exceeded your storage limit. If so, free up space by deleting emails.

  • If you’re using Internet Explorer, we encourage you to use Microsoft Edge, Mozilla Firefox, or Google Chrome, instead. Internet Explorer is no longer supported.

  • Our website doesn’t support DuckDuckGo on desktop or mobile.

  • Reset your password manually.

Set Up My Customer Portal Account

Manage Company Users and Roles

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