updated: 5/2/23
In order to sign up for a customer portal account, your company admin needs to add you as a company user. You’ll receive an email from SES to finish setting up your account.
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After your company admin has added you to the customer portal account as a company user, you’ll receive two emails from SES.
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The first email’s subject - Thank you for registering at sesonline.com - Please verify your account by clicking the link contains the link to set up your account and password.
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The second email’s subject - You’ve been linked to a company notifies you that your company admin has added you to your company as a member.
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Go to the first email and click the verification link in the email.
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Set your password.
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Log in with your credentials.
Not a company user? See the customer portal setup guide for company admins.
It’s been more than five minutes, and I haven’t received the email with the verification link.
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Check your spam and junk emails.
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Add ecomm@sesonline.com to your contact book.
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Verify that emails from sesonline.com aren’t being blocked or filtered out.
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If you’re using Gmail, check your Promotions folder.
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If you’re using Hotmail, verify that you haven’t exceeded your storage limit. If so, free up space by deleting emails.
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If you’re using Internet Explorer, we encourage you to use Microsoft Edge, Mozilla Firefox, or Google Chrome, instead. Internet Explorer is no longer supported.
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Our website doesn’t support DuckDuckGo on desktop or mobile.
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Reset your password manually.
Related
Set Up My Customer Portal Account
Manage Company Users and Roles