Manage Company Users and Roles

updated: 2/26/24

Learn how to view, add, delete, and edit company users.

How do I view company users?

1. Log into your account.

2. Click on your account button to navigate to your dashboard.

3. In the sidebar, go to Company Users.

4. Toggle between Show All Users, Show Inactive Users, and Show Active Users.

Mobile

1. Log into your account.

2. Go to My Account > Company Users.

3. Toggle between Show All Users, Show Inactive Users, and Show Active Users.

4. Tap the ☰ hamburger menu and go to My Account to navigate to your dashboard from other pages.

How do I add users?

1. Go to Company Users.

2. Click Add New User.

3. Enter the new user’s job title, user role, name, email, phone number, and user status.

4. Click Save.

5. The new user will receive an email from SES with the subject - Thank you for visiting sesonline.com to set up their account.

Not the company admin? See the company user sign-up guide.

How do I edit a user and their role?

1. Go to Company Users.

2. Click Edit for the appropriate user.

3. Update the user’s information.

4. Select a different user role.

5. Click Save.

How do I delete users?

Deleting users is permanent and cannot be undone. The user’s orders and quotes will still be available for company admins.

1. Go to Company Users.

2. Click Delete for the appropriate user.

3. Click Delete.

How do I inactivate users?

1. Go to Company Users.

2. Click Delete for the appropriate user.

3. Click Set Inactive.

How do I reactivate users?

1. Go to Company Users.

2. Click Show Inactive Users.

3. Click Edit.

4. For Status, select Active.

5. Click Save.

6. The user should receive an email to finish reactivating their account.

Related

Company Structure

User Roles and Permissions

Manage Company Admins