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Set Up My Customer Portal Account

UPDATED: 5/2/23
Learn how to set up your customer portal account.
Company admins set up their customer portal account first and then add company users.

If you’re a prospective customer, SES may reach out to you for additional information to set up your SES account and customer portal account.

  1. Fill out the registration form.

  2. Click Request Customer Portal Access.

  3. Our team will review your registration within 1 to 3 business days. If approved, you’ll receive an email from SES with the subject - Thank you for visiting

  4. Click the verification link in the email.

  5. Set your password. Note: You won’t be able to log in until our team reviews your registration request.

  6. If our team approves your account, you’ll receive an email notifying you that “Your company account is active.”

  7. Log in with your credentials.

Not a company admin? See the customer portal account setup guide for company users.

It’s been more than five minutes, and I haven’t received the email with the verification link.

  • Check your spam and junk emails.

  • Add to your email contact book.

  • Verify that emails from aren’t being blocked or filtered out.

  • If you’re using Gmail, check your Promotions folder.

  • If you’re using Hotmail, verify that you haven’t exceeded your storage limit. If so, free up space by deleting emails.

  • If you’re using Internet Explorer, we encourage you to use Microsoft Edge, Mozilla Firefox, or Google Chrome, instead. Internet Explorer is no longer supported.

  • Our website doesn’t support DuckDuckGo on desktop or mobile.

Sign Up as a Company User

Manage Company Users

Company Structure

User Roles and Permissions

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